Enterprise Resources Planning Systems TMIS 4316

Course description:

This course examines the evolution of enterprise systems. and the types of issues that managers will need to consider in implementing cross-functional integrated enterprise systems. We will examine the general nature of enterprise computing, re-engineering principles and the foundations of enterprise information architectures. The course provides an overview of the planning and control systems used by manufacturing companies to manage their supply chains within a context of an ERP system.
The Lab course provides fundamentals of enterprise resource planning (ERP) systems concepts, and the importance of integrated information systems in an organization. The focus of this course is on illustrating procurement, production, and sales business processes using ERP software. Use of SAP as an example ERP system.

Course Aims:

This course aims to enable the student to:
  • Learn about the rationale for acquiring and implementing ERP systems, selection of ERP software, and integration of processes and transactions in the ERP system.
  • Understand the challenges associated with the successful implementation of Supply Chain ERP software with an emphasis on leadership and managerial implications/actions and generating business value for the firm.
  • Develop the student their organizational and analytical skills through the use of business cases studies, articles and working in teams.
  •  Learn principles of leading very large change initiatives by focusing on the rational and emotional aspects of organizational transformation.
  • Practice critical leadership thinking, tolerance of ambiguity, communication and interpersonal skills, creativity and general business instincts.

Course outcomes:

Upon completion of the course, student should be able to:
  • Differentiate between a business process and a business function.
  • Define integrated information systems, and explain why they are essential in today’s globally competitive business environment design.
  • Identify the factors that led to the development of Enterprise Resource Planning (ERP) systems.
  • Describe the benefits of customer relationship management (CRM) software.
  • Explain how a structured supply chain management planning process enhances efficiency and decision making.
  • Outline the accounting and management-reporting benefits that accrue from having an ERP system.
  • Explain why the role of the human resources department is critical to the success of a company.
  • Discuss the key issues in managing an ERP implementation project.
  • Describe cloud computing and why it is becoming important for ERP providers.