Knowledge Management MGNE 4226I

Course description:

Thorough coverage of the latest theory and practice of Knowledge Management (KM), with an integrated interdisciplinary presentation that makes sense of the confusingly wide variety of computer science and business KM perspectives arising simultaneously from artificial intelligence, information systems, and organizational behavior. 
Solidly covers the "hard" technical components of computer tools and technology for managing knowledge, without losing sight of the "soft" management needs and challenges in leveraging knowledge effectively within an organization. 
Critically evaluates the nature, computer representation, access, and utilization of knowledge versus information within a human context. Essential preparation for managerial, technical, and systems workers alike in today's modern knowledge-based economy.

Course Aims:

Upon completion of the course, students will be able to:
  • Give student a solid foundation covering the major problems, challenges, concepts, and techniques dealing with the organization and management of knowledge with the help of computers.
  • Understand the fundamental concepts in the study of knowledge and its creation, acquisition, representation, dissemination, use and re-use, and management.
  • Appreciate the role and use of knowledge in organizations and institutions, and the typical obstacles that KM aims to overcome.
  • Know the core concepts, methods, techniques, and tools for computer support of knowledge management.
  • Understand how to apply and integrate appropriate components and functions of various knowledge management systems.
  • Be prepared for further study in knowledge generation, engineering, and transfer, knowledge. 
  • Critically evaluate current trends in knowledge management and their manifestation in business and industry.

Course outcomes:

  • Work with tacit knowledge and support its sharing, 
  • Understand clearly what is knowledge and importance of knowledge management in organization, 
  • Implement knowledge management in organization, 
  • Manage knowledge in organization. 
  • Be aware of exchange of knowledge methods.